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by memn0nis 2258 days ago
Thanks for the advice! We don't store phone numbers, but that's great advice to ask users for language to use.

Regarding channels, we posted on product hunt and then I think they are mostly word of mouth

1 comments

Get some way of reaching the real customer - email, slack channel (!), just hunt them down on linkedin. You have had people who looked at your tiny offering and went -"Yes please I'll have some of that, lovely". You want to understand their brains and their situations inside out.

Find one customer today. Just one. Call her, email her whatever. just one. Today.

As for channels, you need a channel that you can drive - product hunt is a one shot affair. Word of Mouth - you cannot control it. its great. But it is totally passive on your side. If I give you 10 million dollars to exapnd your business how do you spend even one cent on 'word of mouth'?

We love the idea of building great new products that sell themselves. And great products do - once the flywheel is spinning. But you need something where you pay x dollars and that turns into a customer paying you x+y dollars. (And those dollars paid might be your time to write evergreen articles on your website that go viral and sit at top of google page 1. But even so its your time you paid for)

(And no SEO never does that anymore)