Can you blame them? Most users and purchasers (at a lot of companies the people making purchase decisions aren't actually the users) don't really understand or care about how long real engineering takes. As long as they made a decision to pick a vendor based based on the principles of Cover Your Ass it's all that matters.
It's another primary reason why so many "enterprise" companies purchase Redhat over running CentOS.
It's another primary reason why so many "enterprise" companies purchase Redhat over running CentOS.