[apohn]

>...we never were able to show meaningful impact anywhere close to what was claimed. This was met with pushback, as before my team was created the company relied on external analytics vendors who always came back with results that were magically what everyone was expecting/hoping for...

This was why I left my last job managing a Data Science team at a large company. It's nearly impossible to complete with a slidedeck from an external vendor that shows exactly what people want to see. Especially when decision-makers and check-signers move on to different jobs in 2 years, so there is nobody to answer why that was done in the first place. Arguing against those vendors brings out the worst in the interested parties and you become the bad guy.