Hacker News new | ask | show | jobs
by judge2020 2265 days ago
I wonder why they would choose not to automate updating the status page (because they 100% do automate having alarms for when things break) - maybe they think that, even with high error rates, it could be a false alarm or maybe a regional outage?
1 comments

Because the more powerful parts of the business want it to look green all the time, regardless of the reality.

It would be easier to automate it. But they want to pretend that they have fewer outages than they actually do because if they were honest about how often things break, it would make them look bad in comparison with everyone else who is also lying on their status pages.

Although the initial public notice of an issue can take longer than I'd like, I don't think GCP hides or downplays their incidents the same way AWS does.

https://status.cloud.google.com/summary has 20 entries for March.