[tootie]

AirBnb doesn't operate any properties. I'd bet 90% of Marriott and Hilton staff are running hotels. Not applying machine learning to the check-in process.

[majormajor]

Well, yes, exactly. That's the theory behind their valuation: that they might be able to capture the revenue with much lower overhead.

[beering]

Your guess of 90% seems in line with AirBnB: 0.1 * 170,000 = 17,000, which is still more than AirBnB's current headcount, right?

[tonyhb]

A marginal amount considering you need to have far less operational staff "below the line" when you don't have thousands of properties to manage.