[plexicle]

I don't think I can see those. I know if you turn history off in Hangouts, I can't access those either. Unless something recently changed.

[Tyr42]

Chat with history off is not recorded as far as I can see.

https://support.google.com/a/answer/7664184?visit_id=6372178...

If history is off, messages are deleted after 24 hours. Vault can't hold, retain, or search direct messages that are sent with history turned off. Check with a Vault admin to confirm that these history settings comply with your organization's data retention obligations.