[adrianmsmith]

But I guess if you're being paid to pay attention to client needs, then you're going to get interrupted, no matter what the technology you use.

[wpietri]

But Slack still creates the expectation of immediacy in a way that other tools don't. Handling the same number of clients via email is a whole different experience. And Slack makes it very hard for people to filter out noise.

To my mind, Slack is to virtual work what open offices are to physical collaboration. They can be used well, but the default is a continuous drain on attention.