[martinald]

Some feedback.

Website design is poor. You could definitely do with a designer to make it look nicer.

$5000ish a year is a weird price point. It's too expensive for a hobbyist or small dev shop, but too cheap for an enterprise to buy (when you consider the time of working on procurement problems you'll experience).

You either need to make it cheap, like $200/yr, or much more expensive. Right now you are in no mans land.

You also have a * next to limited support on pricing page, but I can't see what that explains.

Offering no refunds is strange and your copy comes off passive aggressive about this. Why? As a new service I'd be all about offering full refunds with no questions asked. Most people don't ask for refunds, and you can learn very important information when they ask for one.

Terms page is very short and doesn't have a lot of terms I'd expect for a product charging $5k/yr.

Don't worry about it not being open source; that's fine.

[ct520]

I agree. As a person with direct experience building and leading top industry products in this field. It feels.. off. Signatures are one thing, but being ESIGN and UETA compliant is another. It's hard for me to in vision the niche this is fulfilling as it does more then pdfjs but not enough IMO to warrant buying/licensing it.

[mkurz]

Yes, as a startup you can't afford $375 per month.

[bassdigit]

> Website design is poor. You could definitely do with a designer to make it look nicer.

Really, in what way? In my view it's clean and simple.

> You either need to make it cheap, like $200/yr, or much more expensive. Right now you are in no mans land.

Another unsubstantiated statement. How much market research have you done on PDF libraries?

Pricing is a sensitive topic and many factors play a role in it. Too many to be assessed by an armchair expert.

> Don't worry about it not being open source; that's fine.

Where did OP express any worries about it not being open source?