[damanamathos]

It was one of the fastest-growing SAAS companies before coronavirus hit despite all the free competition.

The reason? "It just works."

It's clear their singular focus on making it "just work" for even the least tech-savvy users has led them to prioritise user experience over security/privacy. I imagine a rebalancing is coming.

[fludlight]

Materially misrepresenting the product is not "prioritizing UX", it's lying to your customers.

[bdamm]

Hopefully soon! A signal-like group video package that "just worked" with some processes for key verification would be outstanding.