[crazygringo]

> I have doubts they understand what their users need from a laptop

Better battery life and less heat, no? Isn't that the point of ARM?

They've done processor transitions multiple times before.

And whatever "bungling" you're talking about, I don't see what that has to do with it. It's not like people have stopped buying MacBooks and Apple has serious remedial stuff to work on first. Besides, whether or not your MacBook has a touchbar or whatever its key travel is has literally nothing to do with what it's doing with processors.