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by tchock23 2275 days ago
Glad someone mentioned this. I fell hard for the idea of the mythical SaaS that just produces monthly recurring revenue and magically grows month-over-month. Boy was I wrong.

The reality is lots and lots of customer support, constant development of new features to stay competitive, new (cheaper) entrants cloning your product once they see you're successful, ever-evolving privacy regulations, sleepless nights over security concerns, long payback periods on the cost of acquiring a customer (depending on your pricing), etc.

1 comments

And Dont forget customer churn .