|
|
|
|
|
|
by boredzo
5585 days ago
|
|
|
Do we actually need to contact support to be upgraded? My understanding from the old Shared Accelerator documentation[1] (which you seem to have deleted) was that we were supposed to wait to be offered a “golden ticket”, unless we absolutely needed to be upgraded ASAP. Are you even still offering regular (not “cloud”) web hosting? I can't find it on Joyent's site anymore; it seems as if the Shared Accelerator plans are discontinued, too. [1]: http://wiki.joyent.com/shared:kb:start Edit: Found it. This is the page that implies that TextDrive users have needed to wait for a “golden ticket” to be offered to them: http://replay.waybackmachine.org/20090305040858/http://wiki.... |
|
|
http://oldwiki.joyent.com/
And that wiki has up-to-date information on migrating from TextDrive to what are apparently now called “Shared SmartMachines” (formerly Shared Accelerators). And that page finally does resolve the question of whether we need to contact them or wait to be contacted: We do need to ask for a golden ticket, not just wait for it.
That's pretty well buried. Joyent really should send out a mass email to all TextDrive users asking us to upgrade, telling us exactly what effect it would have on our billing, and telling us exactly what we need to do.
It's still unclear whether, in the special case of Howe, we still need to ask for golden tickets, or all Howe users are being migrated to Shared SmartMachines without having to ask. The support post:
http://help.joyent.com/index.php?pg=forums.posts&id=949
implies that they are rebuilding Howe, which implies that we will not simply be migrated to a Shared SmartMachine as a result of the failure (we still would need to ask), but they have not directly said.
The one remaining worry I have is that there's nothing on the main Joyent site about Shared SmartMachines. It seems like they're inviting users of one deprecated service to migrate to another deprecated service.