[tastybites]

Not sure that really matters. They offer a service, it was down, there was a shitty response. This is an indictment of the response to the downtime, not the fact that downtime occurred. Downtime occurs in every computer system.

[craighyde]

Agreed downtime occurs in every system. Also, the most important function of a datacenter is to keep your application/service up and working properly. Use a third party service to be the first to know when it's down. (disclaimer: I am a founder of Rigor.com, and we provide this type of service.)