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by digitaltrees 2283 days ago
Pick up the phone or send an email. State clearly that you need to cut the costs to a specific target. Ask if there is any specific path they can assist you with such as removing features or moving to an alternate plan. Say that you are doing this now with all vendors. Don’t threaten to leave, try to be collaborative and explain that you are doing this to be able to maintain the service in the short term and long term. If they push back hard ask what they want in order to make concessions. The truth is many of your vendors will be fielding these types of requests while at the same time seeing a ton of cancellations and customers going out of business. They may view it as better to cut your bill and thereby preserve the revenue they collect that watch your account go to $0.