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by dnissley 2277 days ago
Is potential surveillance by government entities the primary reason you are against companies generally doing whatever they want with user data? Are there other rationales?

Just like your friends, I personally don't particularly care either, but from time to time I have tried to understand the privacy crowd's obsession with this issue and the rationale behind laws like the GDPR and CCPA, as well as the desire for even more restrictive laws and I truly don't get it.

Is there a manifesto somewhere I'm missing? Some essay or thinkpiece that lays out in detail the case against collection of user data?

3 comments

The best manifesto is an history manual.

Take any century in the last 2000 years of human history, and there are files about people. For long it was sculpted or hand written. Then it was printed. Now it's digital. But it's the same thing, only the scale and speed change.

And at any point during those centuries, somewhere in the world, some entity (it doesn't have to be the gov) does bad things with those files. It's different every time. Excluding, killing, tracking, stealing, controlling... The form changes every time, but it's the same thing: abuse of those files.

It would, of course, be less of a problem if the information access was perfectly symmetrical. If anybody could access anybody's data, society would probably have a hard time for a few years, then adjust. And maybe become more fair.

But that's not what's happening. Here it just reinforces power asymmetry. And it creates incentives with huge bias that affect everybody's life.

There are three reasons why people give your answer.

1 - We had a nice run for a few decades in North America and West Europe. It's been a sweet life. And the human mind sets it as a new baseline. Now people see this as normal, and something else as the exception.

However, those decades ARE the exception. An exception that needs maintenance to preserve as best as we can.

2 - We are already pretty bad at making the connection between our misery today and the consequences of our past lifestyle, but today's information system is making it extra hard.

There are several factors for this: those in power getting really good at PR, information overload, more levels of indirection between causes and consequences, and the whole system complexity that never ceases to increase.

3 - The convenience is huge, and the price delayed

We don't get tracked for free, we get huge convenience in exchange. Plus we don't pay the price immediately, nor individually. We pay it as a society, and since it's cumulative, it's not obvious how much it costs us. It will only be painful in ... Well nobody knows when.

In fact, not only doing things right would rip us from convenience, but we would individually pay a strong price on top, right now. While seeing everybody around not doing it.

It's the exact same problem than for global warming.

Not accepting tracking is a deep and important political decision that shapes the future of our entire society. It is as important as avoiding mixing the church and the state or defending freedom of speech.

And it's also why it's not a popular view: it requires to think about what society we want to build, and not just what life we hope to have individually.

> Are there other rationales?

Yes. The fundamental issue is the total lack of respect for the user's consent.

People usually have no problem with volunteering personal information that is relevant to whatever activity they're trying to accomplish. For example, a company will need people's addresses in order to ship products to them. This is a voluntary, explicit and respectful process: consumers willingly and knowingly give the company copies of the information they need to perform the service and the company uses that information only for its intended purpose and absolutely nothing else.

The problem we face today is that businesses are collecting massive amounts of personal information indiscriminately, invisibly and without true consent. Web browsers hemorrhage personal information without them even asking and there's no way to stop it. Companies make apps that mine people's phones for every last bit of data they can get their hands on. Web sites put up annoying little banners saying they collect data and call it informed consent even though there's no way to say no. They bury some clauses in a terms of service nobody reads and say the user agreed to it by continuing to use site even though cookies were set and fingerprinting was performed on the very first visit before the user could possibly have known about much less read the contract.

Not only that, the information is being abused to do things people don't actually want. When people give a company their email addresses, they assume they will receive messages that are actually important. What happens is the company thinks it has every right to spam people with marketing and advertising emails or sell their data to other very interested parties. People give a company their phone numbers and next thing they know they're getting marketing calls they never asked for and can't opt out of.

And then there's the security issues. If someone has information about people in a database, there's always a chance it can be leaked even if every precaution is taken. The potential for harm is significant. Data should be considered a liability for companies. Knowing things about people should cost them money. They should have ample incentive to collect as little data as possible, limit the scope and frequency of the use of whatever data they collect as much as possible and delete that information as soon as it is no longer needed. What's happening today is the complete opposite of that: companies are collecting as much data as possible, keeping it forever and using it for whatever makes them the most money regardless of people's wishes.

These examples are relatively benign but the potential for harm is always there. What if companies start buying up personal information and using the data to profile and exclude candidates? No doubt information such as browsing history would condemn a huge number of people. What if companies find a way to deanonymize that data and link it to candidates?