[ebiester]

There is no real difficulty switching. At work, we use multiple solutions, including Zoom. Zoom has been the most reliable. If one was more reliable or had a killer feature, we could switch in an instant.

Slack has chat history that makes it difficult to switch. What does Zoom have?

[Godel_unicode]

Sounds like you don't work in a large organization with lots of standing meetings and extremely non-technical users. That must be nice.

Many large companies have lots of extremely valuable non-technical users who can just barely figure out how to follow step-by-step instructions to setup calls with even the most point-and-click interface. The switching cost there is extremely high.