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by mauvehaus
2281 days ago
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Their online store is, sadly, paleolithic. I tried to get some for a Grand Canyon trip, and it should be noted that when they say it might be 3 weeks before the maps are printed, they mean it. And if you call to check on the order, you're likely to find that it's been thrown over the wall to the printing department and nobody who answers the phone can answer a question. And if you'd like to cancel the order, it's too late because it's been thrown over the wall. Great maps, lousy customer service, unfortunately :-( |
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Caveat that I have no idea if this is/was legal, but there’s ways to get physical copies of the maps without dealing with the bureaucracy :).