| You're not the only one! My experience of simply growing up was this in a nutshell. In the last year of primary school, I was shocked that our teacher was so bad at basic science that he let me, an 11-year-old student run the class. We had this neat physics "kit" with magnets, simple electrical circuits, and an easy to follow instruction leaflet. I simply followed the instructions and helped other students. I remember feeling shocked that the teacher couldn't follow these simple instructions himself. Plug the blue wire in the "A" socket. That kind of thing. Then in high-school we had specialist teachers. The maths teacher who actually knew maths, the history teacher who actually knew history, and so forth. Still, it was fun to ask probing questions to see what the limits of their knowledge was. At University... wow! They had electron microscopes! Super computers! A chip manufacturing lab! The professors were often actual researchers, with time on the Hubble telescope! I vividly remember a computer networking class where we used matrix exponentiation to estimate the maximum total throughput of an arbitrary network topology. The whole time I was thinking to myself: If primary school was shit, high school was okay, and University is such a huge step up from that, surely when I get out of here into the "corporate world" it'll be amazing. What a shock I was in for! The real world was a spectacular step down. It was worse than the primary school. At least that teacher knew his limits, admitted them, and delegated to someone who knew what to do. This doesn't happen in the real world! The manager has to save face. He has to "control the messaging". The issue doesn't exist if it's not reported. As long as the auditors don't find out, it's not really a problem. It doesn't matter if the computer network is slow as molasses, as long as it technically meets the requirement specification, no matter how badly. Nobody tries to do anything well. Hardly anything is optimised. Nothing is measured, certainly not scientifically. This is just so sad to me. Back at University I regularly used Wolfram Mathematica to fit complex, non-linear equations to measurements, factoring in errors and everything. The last time I found the excuse to do this at work was two years ago, which was five full years after the previous opportunity to do something scientific, rational, and evidence-based. Literally just yesterday I was at an emergency services department gearing up for work-from-home. The users were complaining that their sessions were slow. Well... no shit. Of course it's slow. The data centre network is for some reason running at 1Mbps effective on some subnets. They are double-hopping unnecessarily because nobody bothered to read the manual on their remote access solution. They have more than $500K in software and hardware and it's markedly worse than my own remote access to my home PC that cost me nothing. All for the want of a few button presses and a couple of hours investigating why they're getting 0.1% of the rated throughput on their gear. These very same people are the type in charge. They run the government, the hospitals, the emergency services. You vote for them, and they decide the laws, the budget, and policy. They control the armed forces and the electricity. I'm shocked that anything works at all, and increasingly I suspect that it does so only because of the unsung heroic efforts of a tiny, silent minority... |
I also have the sentiment that many organizations/processes are deeply rotten and dysfunctional.
The only explanation I can find for it is that the society/people are extremely resilient and adaptive - much more than it seems. One of the other days I was watching a WW1 documentary, seeing all those scenes with men fighting in the trenches for months and many who were lucky enough not to be killed came back.
Meanwhile I was thinking to myself - Fuck, if I don't have coffee and some food by noon I'm completely useless. The reality however is that under those circumstances people change and adapt. And it works the same in modern society - there are people living on the streets for many many years, under very harsh conditions. Good or bad, working or not things just move on.