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by leetcrew 2289 days ago
are you serious? not offering a refund when you fail to deliver the product is something that makes americans absolutely furious. it's one of the only sacred consumer protection issues here. I've already received billing credits or refunds for every service I'm subscribed to that's halted for coronavirus.
1 comments

Looking at how bad you let your ISPs treat you, I'm quite serious, I think.
Right now apparently they're treating us a lot better than the European isps. Outside the HN bubble no one is really surprised to hear about a service quality problem in Europe though.
Are they? I disagree. Monopolistic, terrible support, terrible speeds, terrible coverage, terrible pricing.

I also disagree that there's an uniform service quality problem, there really isn't. Such a blanket change is simply stupid.