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by nmfisher 2292 days ago
As a former customer, WeWork really got me offside. So much so that I switched coworking spaces to an independent provider. They made me feel like cattle in an abbatoir, not a paying customer that is central to their business.

They demanded that everything be done their way. Long story short, WeWork acquired the coworking space we were using and then used incredibly obnoxious tactics to "require" us to sign new contracts and move to the WeWork model (that removed a lot of benefits, like the meeting room booking credit system). Things like sending e-mails saying "This contract will expire in 24 hours, you must sign this today".

Or even afterwards, preventing my part-time employees from sitting next to my full-time desk. I could understand if the space were at capacity, but I was literally sitting in a row with 12 empty desks.

Not to mention the constant noise interruptions from community managers laughing, the music from the lobby, the printer requiring a driver installation, and so many more.

Coworking spaces are commercially viable, but I'm only going to fork over money to businesses who actually treat customers well (and not like a box in a spreadsheet to please investors). The whole WeWork company can die in a fire. Good riddance.