[kmarlow]

It is a bit surprising that the hotel would not reimburse given the global state of affairs.

[wahern]

In a couple of months hotels are going to be going bankrupt left and right. Many hotels are owned by franchisees. The difference between losing your business and scraping by might be dictated by how well you minimize your losses right now. Goodwill won't be worth squat when you're out of business.

[United857]

Most global hotel chains like Marriott etc have waived their refund policies. It's the small indie ones that may not budge.