[wizzwizz4]

But whose data was gathered and mined for the purposes of its development.

[joshuamorton]

I'm responding to the statement that GP made which was that to someone who never used GOOG-411, the cost-benefit ratio is further into the cost category [compared to someone who did use GOOG-411]. This would imply that there is some cost to someone who never used the service, hence my question.

[shadowgovt]

Basically zero.