[bugsy]

It also cost the store money to process. If no one holds the store accountable, then there is no incentive for them to be diligent about correct pricing. Sometimes people sacrifice their own time for the greater good. If the pricing problems continue though shoppers will become annoyed and shop elsewhere. This is why for the store it is better to have a smoother process for small price adjustments, it should not be necessary to wait 15 minutes for the store manager's approval on a 37 cent refund, nor should he even have to deal with it at all, that is a waste of his time and salary to be attending to something so minor.

This topic relates to software. As soon as we receive a request for a refund on software we approve it. This means it costs the minimum amount to process and annoys the customer the least. There is no point to fighting or arguing or wasting the customer's time.

Painless refunds is in complete opposition to the policies of many large software companies who have a "no refunds once opened" policy, which doesn't even make sense since they tend to have revocable registration numbers and machine locked licensing, so the no-refunds policy is nothing more than a giant rip off for customers.