[dx034]

Any business tool requires effort to migrate. No matter if paid or not.

[joshuamorton]

I don't think you understood the two different requirements:

Was it a paid business tool? (If not, it's not really a business tool, it's a tool someone was relying on for business, which is different).

Then secondarily, was there a migration cost? Which there sometimes isn't if, for example, two tools are API compatible.