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by wyclif 2293 days ago
Thanks for saying this. Before I read your comment, I thought they were selling opened box or used Steelcase chairs, but 100% authentic. There's nothing on the site that I could find that discloses that parts of the chairs are not authentic. If that's the case, it's super shady of them.
1 comments

I've been dealing with them for years and never saw anything shady. Perhaps the GP got unlucky and was unwittingly sold chairs with replacement parts.