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by ckozlowski 2294 days ago
The great thing about Herman Miller refurbs or used is that you can get parts. Sure, you can get a cheap office chair from target or so, but they'll last you a couple of years before the padding is compressed to nothing, parts are breaking, and it's time to throw it out. The Aerons are incredibly durable, and if something fails or I damage something, I can get replacement parts easily. I've gotten new wheels for different floors, replaced a small pad that deteriorated, and replaced the original hydraulic. I've had mine about 10 years now; who knows how long the previous owner had theirs. It's an investment for sure, but one I think holds it's value well.

(My wife has a Steelcase Leap, which I can say similar things about.)