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by bonoboTP
2297 days ago
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> quickly flagging anything that seems off Do you memorize all the time whether you grabbed two or three bags of chips or exactly how many cans of beer etc? How do you prove you didn't buy something? Or will they just accept your word? If anyone can just say whatever, then people will just ask for refunds of stuff. Will they check the footage in each case? But maybe it can work in the US. It sure as hell won't work in many other countries, where people look for loopholes all the time. |
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I'd imagine it's similar to the heuristic Amazon uses today with their A-Z Customer Guarantee.
If you request a lot of refunds for a single trip, or have a history of requesting refunds, your individual risk score goes up, and the hoops you jump through to get a refund increase.
Also for retail grocery stores now, loss prevention is already an issue.
Right now, a person can take an item off the shelve and hide it, leaving only security cameras and human personnel to watch for theft.
Adding in amazon's technology would be additional layers of defense.