Hacker News new | ask | show | jobs
by jschwartzi 2297 days ago
If my experience with Amazon hubs is anything to go by, the store employees will not be empowered to make any decisions or help you with anything and will direct you to call the customer-service number, and the customer-service people will not be empowered to fix any pricing errors on the spot.
1 comments

That hasn’t been my experience actually going to one of these stores.