[ruffrey]

Microsoft Teams really is horrendous.

I've used a lot of chat apps over decades. Teams might be the first one that manages to be _confusing_ - a feat I'd never seen in a chat app - because of the way it rearranges new threads, yet hides the recent part of the thread. Plus various other half-implemented features. The wiki and sharepoint/file integration doesn't work very well. There's no wiki search. It's super easy to delete an entire wiki. I've lost notifications on entire channels for > 1 month without realizing it. Just a ton of little stuff like that; my team will never go back.

Slack is "fine" - it mostly works, and has a lot of app integrations.

[nwallin]

It boggles my mind how Teams can be this terrible.

How?? How did they fuck it up this badly?

It's the only program I've ever used ever where I have difficulty finding the options menu. I still have trouble finding it. Like it's not something I figure out once and I'm like, "huh, that's weird" and then I know where it is. I have to relearn where it is every time, clicking and right clicking on random UI elements until the menu bar pops up.

Why can't I turn off the highlights for "random user 10000 has joined the channel"? I don't fucking care.

Why is the notification configuration so confusing? What the shit is a "banner"? What is a "feed"? Why is it that I don't know what half of the events even mean?

I don't understand how everything about it can be so bad.

[tracker1]

Worst is the new thread vs reply are confusing... I like in Android that the new thread is a separate floating button to the bottom/right... they should use that UX for their web/desktop interface.

There are a few things I do like better with teams. I haven't used slack much since before it had its' own voice conf/chat, used to use the hangouts integration for that.

In the end, there's parts about them all that suck... I think the biggest mistake with Teams is actually using wiki and files in more than the main channel on very few team groups. Also, creating more team groups is a big issue. I see the same happen with slack, but it's less intrusive.

With slack, I hate that multi-org logins are a pain, if you're in multiple communities.

[free652]

Teams is ok, it's just too much functionality. I have problem finding the correct chat room for the voice call right away, I always have to double check if I am in the correct chat.

[JohnFen]

My problem with Teams really boils down to the absolutely terrible desktop user interface. It's fiddly, hard to work with, and hard to figure out how to do a lot of things. You can't make the window smaller than a certain (way too large) size, and you can't have more than one window. It's just painful, intrusive, and unpleasant.