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by jonas21
2295 days ago
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You can't really blame developers for this. Most aren't integrating SDKs for no reason at all -- they're integrating them because users are asking for a feature the SDK provides. For one app I worked on, we made a decision not to include Facebook or Google login and only support email/password login, specifically to avoid leaking information. A subset of users was not pleased at all -- and they sure let us know about it. Maybe around a third of our support requests were asking for third-party sign-in. People often made privacy arguments in support of it: they'd say "why do I have to give you my email address to create an account?" (though usually much less politely). And they kind of had a point. You may trust yourself more than you trust Facebook, but most people are going to trust Facebook more than they trust [random developer]. Anyway, it takes a lot of effort to deal with these support requests, it sucks getting yelled at (even in text). Some of these users probably went on to give the app a 1-star rating, and just a small percentage of those will really drag down your overall score. Dealing with this was not fun. It would have been much easier to just add FB or Google login. |
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Sure I can. And I do. Developers are making these choices, after all. I understand the economic drive behind them, but that doesn't get the devs off the hook.