[regularfry]

There's a hell of a gap between "paying for upgrades is necessary at some point" and "my supplier can choose when I have to pay more".

[VBprogrammer]

At the startup I used to work at the MD spent quite a bit of time dodging calls from Cloudinary. Every few months we needed to be on a higher tier package. We'd generally be tasked with optimising whichever metric was causing the problem a coupe of times a year (deleting / consolidating versions of various images etc).

It felt pretty shady (both his behaviour and their pricing structures).