[techie128]

Having booked travel through Expedia several times recently, I can confidently say that Expedia has not fixed its top issue for calling them - "To get a copy of their itinerary." Their system is buggy at best. The funny thing was the customer service reps couldn't send me a copy of the itinerary either. Nothing came off of Twitter too. Finally, one heroic chat rep was able to copy-paste the itinerary and email it via some random customer service email address. Loved him but never going to use Expedia ever again. EVER.

P.S.: If you check their twitter feed, you'll know what I am talking about. It is also an engineering failure from the get-go. Not being able to retrieve your itinerary online is an engineering failure on so many levels.