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by speeder 2302 days ago
I dated a woman that had this job, but using Facebook (this was some years ago too).

It was not just marketing, but PR too, for example she bragged about when Whirlpool had a serious problem with one of their washing machines in my country, and it was going viral, so Whirlpool paid the marketing agency to make all fake profiles (even ones not belonging to their campaigns) make other viral posts to drown out the washing machine one. She bragged about two things: 1. It worked, the "counter-viral" campaign successfully made people ignore the washing machine issue. 2. They got paid ludicrous amounts of money (she hinted that each account with 5000 followers, that was Facebook limit, was worth some thousands USD, and that they had many, many accounts, precisely to go around that 5000 follower limit, for example if a company ordered 50.000 followers from them, they would setup 10 fake accounts and try to attract 5000 real people in each, each account with different hobbies to try to attract different people).

EDIT: some other interesting info:

* They had a huge cache of personal photos, to make it look like the person was real, there are even stock photo agencies that create these photos, for example take a female and a male actor to tourist destinations and take pictures to make them look like a couple doing romantic things, then they would release the photos slowly, so people wouldn't notice it was fake, and to stretch their money for photo purchases.

* They would get sometimes employees with real hobbies, and have them take care of fake accounts with same hobbies, so a surfer for example would have some 8 accounts under her care, each for a different company, and write some surfing content that is real, but tweak and then repost on all 8, with differences, and adjusting to fit each profile.

* Another technique at the time was the sale of "instantaneous company profile", you made a fake profile, and made it get genuinely popular with a target demographic, then you sold it to someone, after the sale you could edit the account to turn it from a person to a fan-page, with the category correct for the company that bought it, so a company could buy a fan-page for them with 5000 real followers that actually are about the subject. I never asked how often people would realize what happened and unfollow... but I guessed most people wouldn't bother with unfollowing anyway.

5 comments

The sheer amount of fabrication is nauseating. I suppose it's not much different than the business model of any common ad company at it's purest essence: customer manipulation
I know of a couple of folks that were in the business. Selling twitter profiles, Instagram profiles or asking users with >10k followers to make content ads that don’t look like ads.

Marketing is a massive business. It makes a shit ton of money. FB and GOOG are ad companies at the end of the day, and there’s ton of little companies that they nurture as side effects.

It makes sense. A lot or traditional ads are drowned in noise and even if they catch users attention, squashed by internal firewall and indexed under bs.

There are difinitely some posters, who are clearly promoting given brand, but.. 9/10 it is pretty apparent, so again drowned in HN sea.

Incidentally, have you tried Xyz vpn? Totally decentralized, easy setup and great customer service.

The next logical step—as terrifying as it is—is automation. Generate those people with GANs, then you 1) don't have to pay the photo companies (and producing photos with real actors in real locations has MASSIVE overhead compared to just some compute time) and 2) the photos can't be found online.

You can similarly generate the history and backstory of each fake person, complete with realistically banal social media posts, etc..

And hence we end up with an internet requiring verification via SMS to prove you're a real person or the stupid Google CAPTCHA images or simply having to upload your government issued photo ID.
Of course, you could just have a GAN generate images of photo ID too ..

(Unless Facebook had access to the national ID database, a terrifying prospect)

IIRC this has already been spotted in action on Facebook. I can't find the article, but about a month or 2 ago there were thousands of profiles being created on Facebook with profiles pictures created using GANs.
The way Facebook works, you never see 90% of the people or pages you are following in your feed, and maybe 10% of the content from those. If I “liked” a page that turned into a washing machine page, I wouldn’t even know for months and when I saw it, I’d be confused about how I “liked” it in the first place, rather than connecting the old page to the new version.
How long did you date this sociopathic woman?
Oh but it's just marketing...

Yeah those excuses run thin. Actively participating in this stuff is not acceptable.

I will just say, you are not exactly wrong. No more details than that.