[nodesocket]

I believe they are on AWS, so maybe RDS PostgreSQL. If so they should be getting unlimited support from top tier AWS engineers.

[opsunit]

If that is true and they're not on the ball they have another hard deadline fast approaching: https://aws.amazon.com/blogs/database/amazon-rds-customers-u...

(yes: the URI says February 5th whilst the article says March 5th!)

[aeyes]

Why would they get unlimited support from "top tier" AWS engineers?

A company like Robinhood doesn't strike me as a strong candidate for contracting AWS Enterprise support. For the price you get almost nothing out of it.

[vasco]

Usually Enterprise comes with other benefits that, for large enough bills, offsets the extra cost support cost.