| Ok, here are few examples of being bad: 1) No communication, whatsoever, when somebody is expecting an answer - especially, during recruitment process. All I meant is just a confirmation - "We have received all the documents we needed to prepare the offer; kindly allow us till Monday evening to get back to you." 2) Mistakes (Name/Joining Date/Designation) in official correspondence. Larger companies might be getting this correct by having a central database driving everything; but those with less than 500 employees act really bad here. 3) Not intimating enough in advance about events. E.g. I received a mail about a next morning's get-together just the evening before; and that day I had left office 15 minutes early and obviously didn't check the office mail that night (I never do) - thereby completely missing the get-together; many people in the office did. This happens often. I know, it might not be very common across many companies; but I am just giving specific examples of 'bad functions'. 4) Last minute preparations. Some time ago I had to travel abroad. After reminding almost every day during the final week before traveling, I was handed over all the document just a couple of hours in advance. The tickets, too, were booked with unnecessary delay; leaving me with very little scope for advanced planning. The hotel bill wasn't settled so I had to use my credit card on arrival and then claim reimbursement. Again, just giving an example of what happened with me - I am sure, other people might be experiencing similar things. 5) Attitude. I understand, HR is an important function in any organization. But one needs to understand that, especially in IT industry (or any manufacturing industry), non-technical departments are just support staff. They are there to facilitate the technical guys to make the production happen. The HR people should be highly accessible and easily approachable; very hard to find. I can give few more examples, but I hope you might have got an idea of what I wanted to say. |
HR recruiter: When are you available for a phone interview?
Me: I am available Tuesday mornings and Thursdays before 4pm.
HR recruiter auto-message: you have been scheduled for a phone interview with Scott (no-reference to who Scott is) on Tuesday at 4pm.
Me: WTF?