[tjpnz]

>Are you suggesting companies spend 10x on manual user research? Are you willing to pay more for a product because of increased costs to understand what users actually want?

Move your analytics to the server and stop tracking my every mouse move and page scroll. Needing to know that stuff suggests you're either creepy or that your organisation is saturated with marketing and SEO wonks.

User research and analytics are two entirely different things. Your product will suffer if you neglect the first.