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by Gene5ive
2308 days ago
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Get your key knowledge holders to dedicate 20 percent of their time to documenting what they know. However, most of them are so used to knowing stuff that they aren't sure where to start or what the need is, specifically. Therefore, make them take requests from people who want to know what they know. Then what you end up with is really knowledgeable people spending 20 percent of their time asking everyone around them what they can document and documenting it. Check in every now and then and ask to see what they've come up with. |
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