[vpEfljFL]

You can look at such imperfections from another angle.

Think about it, you don't like the product because of issues you've described. You're still using it. Maybe, M$ got the product right on the parts you're really care about? Like office integration, price and so on.

Messengers is a very competitive space: slack, m$ teams, zulip, mattermost, skype, telegram and so on and so on.

My point here is issues you described just minor inconvenience and they wouldn't bring much value.

[gnud]

They got the product right in the areas my IT department cares about - included in O365 license, and the illusion of integrated account management.

As I hinted at in my comment, account management is a pain point for us users - but probably not for the ones managing the users in a company.