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by spoondan 2303 days ago
“Mendaciously pretending,” is over the top. Even if you don’t agree with the author’s point, even if you think the tested users are idiots or unrepresentative, there’s simply no justification for calling the author a liar or suggesting he’s anything less than earnest.

It’s entirely possible that none of these users thought to use the menu bar for these tasks. I, for one, have never thought to use the “Go” menu to get to the enclosing folder. Why? I don’t know. Maybe I’m dumb. I guess it didn’t occur to me that such a frequently needed action would be provided and yet not given dedicated UI in the window frame.

Similarly, I “know” how to set the default program to open a file from the info pane, but I always end up re-discovering it because I do it so infrequently, and it’s not intuitive to me to find it under “Get Info.” I always doubt it until I find it there.

Nor does it matter where macOS inherited usability issues from: they still exist in macOS, they still affect macOS users.

I also think you’ve taken the wrong point. I don’t read the post as arguing that macOS has just as many discoverability issues as iOS or that it’s not in better in some ways. Instead, it seems to me the author is clearly arguing that macOS also has discoverability issues even for daily and power users, and thus we should re-evaluate both how good macOS’s discoverability is and how bad iOS’s is.