Indeed, that's a nice example. I felt the design could even improve public relations. If I were a UK citizen, I'd be relieved to find the information so well-designed and presented.
I've read here and there about the UK Government Digital Service, and have a very good impression. Reading a recent related article, it sounds like they have their priorities right!
The Canadian and provincial governments are getting better though. See the OSAP (Ontario Student Assistance Program) application page, which is fully mobile and vastly simplified from the hot mess it used to be. Also, just look at https://ontario.ca in general, which is clearly inspired by Gov.UK.
I've read here and there about the UK Government Digital Service, and have a very good impression. Reading a recent related article, it sounds like they have their priorities right!
https://gds.blog.gov.uk/2019/11/05/transforming-gov-uk-the-f...