[rkangel]

I was pretty impressed with the tone of that section. It was very clearly giving people permission to pick him up on it when one of those traits came up, which is the opposite of your example.

The interesting question to me is whether the CEO needs to be a special case. We all have flaws, how should this be handled? Surely the important thing is that the company culture is such that people feel ok with (politely) pointing out these behaviours? Or is the CEO always going to be a special case where they're constantly in contact withe people many layers below them and that isn't a realistic expectation?