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by RealStickman
2304 days ago
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> 2. They demand full support from game devs, despite only making up an absolutely tiny fraction of the customer base. They routinely make up less then 0.1% of sales (!), but cause 20%+ of support tickets[0]. No sane business in the world would sink 20% of their support budget into 0.1% of their revenue. There's also the opposite story told by some indie devs, where linux user actually make up a significant portion of sales and also provide very technical support requests/bug fixes.
I'll see if I can find the article where I read this somewhere. |
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