[frayesto]

Another USAA member here. I haven't had to do an auto claim yet, besides simple windshields, but have had several property claims.

They have been great. In fact, right now USAA is in the subrogation process against the offending party for a claim on a bicycle.

I've been happy with their insurance products, their even better customer service, and have no plans of changing.

[hnburnsy]

Counterpoint, had USAA auto for 20+ years, added 2 young drivers and premiums went up 4200 per year. Switched to Geico and recouped 2700 of that.

Always shop around.

[prostheticvamp]

Geico is so huge I expected their customer service to be an absolute shitshow. Then I totaled my car, and they were actually helpful and easy to work with. I remain shocked to this day, and I’m still 90% convinced it was a fluke.

[perl4ever]

Geico seems to do a good job at auto insurance. But like everybody, they try to get you to also sign up for other insurance, and it appears all other insurance under their banner is actually from random other companies that aren't run by them or seamlessly integrated with their systems. And furthermore, their partners seem to be only interested in the association so they can overcharge, more than making up for any multi-line discount.

[hnburnsy]

Tip, Geico will give you an 8 percent discount for owning shares of Berkshire Hathaway.

[sizzle]

Do you just let the customer rep know?

[perl4ever]

Probably a joke from a bored Allstate agent.

[rmcpherson]

When I had a bicycle accident, they fully covered my new bike and related damaged equipment under my renters insurance policy. Service has been uniformly excellent for car claims as well.