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by p0sixlang
2302 days ago
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I find this whole infrastructure, despite my taking advantage of it, to be very flawed. There're many customers who might have alarming issues, who never get attention because they're fearful to be perceived as a "Karen" for bitching on Twitter. |
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On the other side of the equation sometimes I do want to complain for the sake of complaining without being harassed by some support account.
Especially hate getting obviously automated responses for daring to mention company names even if it would actually escalate to a human.