[forinti]

Yes, and most people can't do the most basic administrative tasks on Windows. Still, they stick to Windows. It is irrational.

[pjmlp]

Irrational is expecting such users to be comfortable in environments that put UNIX straight on their face.

Apple and Google OS might use a UNIX like kernel, but none of such users will ever realise it, unless they go for the blue pill.

[forinti]

I installed Ubuntu for my mother-in-law and she quite likes it.

I found my sister-in-law using Libre Office one day and she actually said it was nice and easy to use.

So I think people's image both of Windows and of Linux are a bit outdated.

[pjmlp]

The large majority of desktop users do not have free IT at a price of a phone call, hence 1% on Steam.