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by Droobfest
2314 days ago
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This is just effective communication though? I don't understand why your post is phrased so negatively. Some buzzwords have a sort of standardised meaning across a company so everyone knows what you're talking about. "We agreed that delighting clients is important and I argue that I can better optimize it by not attending"
There is nothing wrong with this? Sure I'd agree customer satisfaction is a much better word for it. |
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I wouldn't call all the sugarcoating effective communication as I expect everyone in the company to understand that not wasting people's time will let them do more work and benefit the customer in the end.