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by harry8 2317 days ago
Note the difference:

Senior managers don't need to control the servants' access because they won't take your job, they're lesser beings in the caste system. The control is there for those who might take your job or customers because they are caste equivalents.

At no stage are customers' concerns so much as considered. Control is not of the data, it's the vital control of peers and rivals. If you're not a rival, who cares?