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by bisrig 2316 days ago
Something that I think is missing in the discussion here with regard to payment methods is: know your market segmentation. If you are targeting b2B (i.e. large business), there are going to be a lot of circumstances where credit card payments are a non-starter.

From personal (F500) experience, I know that I am going to have to move mountains in order for purchasing to accept a commercial arrangement with monthly credit card payments, which means I will usually move on to a competitive solution if one exists. In fact, one of the first questions I usually ask a vendor is "do you sell through (preferred reseller already listed as an approved vendor in our purchasing system)" as I know this is going to make my job of getting the purchase approved 100x easier.

So in conclusion, know your market segmentation and how your potential customers' expectations for how they will do business with you.

1 comments

This is true and is the reason I break my own rule in this case - because of large companies that are only willing to pay through an annual PO/invoice process. None of our customers are quite big enough to require the use of a preferred reseller, but I've heard of that arrangement as well.