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by thedevindevops 2313 days ago
I think it can't go unsaid that the tracking data and the conclusions you draw from it are useless without the second step which is the actions that emerge from those conclusions. i.e. Lots of people are visiting the second page of process x but not the third - tracking data. There is something wrong with the transition between those pages or the 'flow' of process x - conclusion. Conduct observational/interview testing to determine why - action.

My point is why weren't you doing the action in the first place? Did you actually need the tracking data to tell you that?