[baldeagle]

I'm a few years into this Product Manager journey, and I think this is the level 1 of Product. The basics are to focus on the pain and customer need instead of just grooming features that come in and delivering those features. If you have trouble with this, I like to use a focus / flare / focus model. First think through your solution (privately) and list out the benefits and drawbacks in terms of your user experience / needs. Then double down on imagining your user interactions and actually go talk to them about the idea. Pay a lot of attention to where their reality and your assumptions don't align. Be very curious. Then with that new grooming of the customer experience, focus on how to communicate the meaningful pain points to your engineering team. If needed, you can even walk them through the journey you took. At the end of the day, the more you can get them to empathize with your chosen customer, the fewer blindspots they will have and the better their intuitive solves will be.